{"id":415,"date":"2025-07-05T08:14:49","date_gmt":"2025-07-05T08:14:49","guid":{"rendered":"https:\/\/www.thedigitalpobox.com\/?page_id=415"},"modified":"2026-05-19T16:08:56","modified_gmt":"2026-05-19T16:08:56","slug":"privacy-and-security","status":"publish","type":"page","link":"https:\/\/www.thedigitalpobox.com\/en\/solutions\/privacy-and-security\/","title":{"rendered":"Privacy and security"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":409,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"page-type":[457,27],"class_list":["post-415","page","type-page","status-publish","hentry","page-type-add-video","page-type-normal"],"acf":{"head_type":"1","head":{"img":756,"bg_color":"5","bg2_color":"5","title_color":"1","text_color":"1","title":"Privacy and Security","text":"Privacy isn't a feature we added. It's the reason this service works the way it does. ISO-certified by choice. Strict by design. A network built around it.\r\n","btn_1":{"add":false,"url":null,"text":""},"btn_2":{"add":false,"url":null,"text":""}},"containers":"3","container_1":{"":null,"add_container":"1","bg_color":"1","no_columns":"2","col_1":{"content":{"add":{"img":true,"video":false},"img":725,"video_url":"","img_placement":"Left","title":"Why this matters to us, and to everyone we serve","text":"Trust is essential when you hand over personal and sometimes sensitive information.\r\nThat trust goes beyond technical security alone.\r\n\r\nThat\u2019s why The Digital PO Box was built with privacy and security at its core. Not as an afterthought, but as a principle shared across our entire network.\r\n\r\nFrom how we store data to how we guide our local Partners, every step is designed to keep your information safe, private and under your control.\r\n\r\n<strong>We\u2019re not just compliant. We\u2019re committed.<\/strong>"},"extra":{"title_color":"5","text_color":"6","add_items":"","":null,"btn":{"bg_color":4,"txt_color":1,"bg_color_hover":5,"txt_color_hover":1,"text":"","url":null},"list":{"icon_color":4,"txt_color":6,"repeater":null},"toggle":{"repeater":null},"text":{"title":"","text":""}}},"col_2":{"content":{"add":{"img":true,"video":false},"img":3175,"video_url":"","img_placement":"Right","title":"Committed to the highest standards","text":"We voluntarily structure everything we do around the <a href=\"https:\/\/www.certipedia.com\/certificates\/24+500+0015?locale=en\" target=\"_blank\">ISO 27001<\/a> and <a href=\"https:\/\/www.certipedia.com\/certificates\/24+510+0011?locale=en\" target=\"_blank\">ISO 27701<\/a> standards: the global benchmarks for information security and privacy..\r\n\r\nBoth TDPB and our platform are independently certified, and the same standards govern our internal workflows. This means:\r\n"},"extra":{"title_color":"5","text_color":"6","add_items":["1","2"],"":null,"btn":{"bg_color":"4","txt_color":"1","bg_color_hover":"5","txt_color_hover":"1","text":"Explore our security standards","url":{"title":"Privacy and security standards","url":"https:\/\/www.thedigitalpobox.com\/en\/solutions\/privacy-and-security-standards\/","target":""}},"list":{"icon_color":"4","txt_color":"6","repeater":[{"item":"Your data is handled securely and respectfully"},{"item":"We follow strict rules for storage, access and deletion"},{"item":"We fully comply with GDPR and local regulations"}]},"toggle":{"repeater":null},"text":{"title":"","text":"<strong>We don\u2019t treat privacy as a legal requirement.\r\nWe treat it as a promise to our community.<\/strong>"}}}},"container_2":{"":null,"add_container":"1","bg_color":"2","no_columns":"2","col_1":{"content":{"add":{"img":true,"video":false},"img":22696,"video_url":"","img_placement":"Right","title":"Who sees your mail?","text":"Only authorized staff at the location where your mail is received physically handle the envelope.\r\n\r\nOnce scanned, your documents are uploaded securely and stored in encrypted form. Only you can access them via your personal app or portal. Not the Partner, not TDPB, not anyone else.\r\n\r\nScans are never read, analyzed or shared. <strong>You stay in full control. Always.<\/strong>"},"extra":{"title_color":"5","text_color":"6","add_items":"","":null,"btn":{"bg_color":4,"txt_color":1,"bg_color_hover":5,"txt_color_hover":1,"text":"","url":null},"list":{"icon_color":4,"txt_color":6,"repeater":null},"toggle":{"repeater":null},"text":{"title":"","text":""}}},"col_2":{"content":{"add":{"img":false,"video":false},"img":756,"video_url":"","img_placement":"Left","title":"What happens to your data?","text":"We treat your data as yours, not ours.\r\n\r\nAll your data, including scanned documents and account info, is encrypted and stored securely, using GDPR-compliant systems and internal access controls.\r\n\r\nYou decide:\r\n"},"extra":{"title_color":"5","text_color":"6","add_items":["2","4"],"":null,"btn":{"bg_color":4,"txt_color":1,"bg_color_hover":5,"txt_color_hover":1,"text":"","url":null},"list":{"icon_color":"4","txt_color":"6","repeater":[{"item":"What you keep"},{"item":"What you delete"},{"item":"What you forward or download"}]},"toggle":{"repeater":null},"text":{"title":"","text":"<strong>We never use your data for profiling, advertising or training AI models. Not now, not ever.<\/strong>"}}}},"container_3":{"":null,"add_container":"1","bg_color":"1","no_columns":"2","col_1":{"content":{"add":{"img":false,"video":false},"img":null,"video_url":"","img_placement":"Left","title":"Your rights & transparency","text":"Your data belongs to you, and we make it easy to manage.\r\n\r\nBasic updates like email and phone number can be done in your portal. For changing your name, a formal request is needed.\r\n\r\nWe never keep personal data longer than legally required and we\u2019re always transparent about what\u2019s possible.\r\n\r\nIf something\u2019s unclear, just ask. We\u2019ll walk you through it.\r\nWe\u2019re committed to transparency and will always explain what\u2019s possible under applicable regulations."},"extra":{"title_color":"5","text_color":"6","add_items":"","":null,"btn":{"bg_color":4,"txt_color":1,"bg_color_hover":5,"txt_color_hover":1,"text":"","url":null},"list":{"icon_color":"4","txt_color":"6","repeater":[{"item":"Your identity document is verified"},{"item":"We screen against international watchlists (PEP and sanctions)"},{"item":"An adverse media check is performed"},{"item":"For business accounts, the Ultimate Beneficial Owner (UBO) must be declared"}]},"toggle":{"repeater":null},"text":{"title":"","text":"Verification can only be completed through this secure, automated process, no manual alternatives are available."}}},"col_2":{"content":{"add":{"img":true,"video":false},"img":21384,"video_url":"","img_placement":"Right","title":"Physical privacy starts with trusted people","text":"Every TDPB Partner is carefully selected. 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