How do you ensure the security of your locations?
All partner locations are carefully screened before being approved. They follow strict privacy protocols and are contractually bound to handle all post securely and discreetly.
Absolutely. It’s a professional Dubai mailing address, suitable for banking, invoicing, and personal or business use. Just note: it’s not for legal company registration.
No. Read the full answer: Can I register my company at a TDPB address?.
Prices on our website are shown excluding VAT.
The correct VAT amount (if applicable) is added at checkout, based on your country and whether you're registering as a private individual or a business. You’ll always see the final amount before completing your payment.Because VAT depends on your country and tax status. The correct amount is calculated during checkout.
No. The address is a correspondence point. Tax residency is determined by where you actually live and the relevant national tests (physical presence, centre of vital interests, habitual abode, and similar). This is not legal or tax advice. Consult a qualified professional for your specific situation. For a related question about fiscal addresses, see Can I use a TDPB address as my official fiscal or tax address?.
Many customers do.
Our addresses are real, Partner-operated locations and not mass-used virtual office hubs. They are designed to function as stable correspondence addresses, which is often what banks require for communication purposes.
That said, acceptance is always decided by the bank itself and depends on internal policies, the country and your specific situation. We cannot guarantee acceptance, but our model is intentionally designed to avoid common red flags associated with virtual office addresses.
No. We don’t offer refunds on annual subscriptions or purchased scan credits, but your service will remain active until the end of the paid period.
No. TDPB is built for postal mail only. If you need parcel forwarding, that is a separate category and a different service is required. For a full breakdown of what TDPB handles, see how it works.
Most items are scanned either the same day or within 24 business hours and uploaded to your inbox, and you receive a notification. For the full handling flow, see how it works.