Voluntarily ISO 27001 & 27701 Certified

The Digital PO Box and the platform we operate on are both voluntarily certified according to:

  • ISO 27001:2022 - Information Security Management
  • ISO 27701:2019 - Privacy Information Management

The certifications cover the entire operation: from how customer data is collected and stored, to how local Partners are onboarded and supervised, to how the platform itself is built and maintained.

Voluntarily ISO 27001 & 27701 Certified
Platform & Infrastructure Security

Platform & Infrastructure Security

Our software partner AgileGrowth Solution LLC-FZ develops and maintains the secure portal used by all TDPB customers and location Partners. Key security measures include:

  • End-to-end encryption (data at rest and in transit)
  • Secure hosting within the EU (Amsterdam and Frankfurt)
  • Access control based on strict role-based authorisation
  • Audit logs and monitoring of data access
  • Physical security of servers in ISO-compliant data centres
  • Regular audits and vulnerability patching

Data Protection by Design

From registration to mail handling, every part of our operation is built with privacy in mind. Key principles include:

  • Minimal data collection: only what's strictly necessary
  • Transparent processing: outlined in our Privacy Statement
  • User control: self-service tools to manage, update or delete data
  • Separate storage of sensitive documents
  • Secure scan handling: encrypted upload and automated deletion
Responsible Partner Collaboration

Responsible Partner Collaboration

Local address Partners play an important role in keeping our service running smoothly. They receive and scan mail with care, following strict privacy guidelines and clear instructions on how to handle personal information securely.
Scans are made exclusively through our TDPB app and are automatically encrypted and uploaded to our platform, nothing is stored locally.

All Partner activities are part of the same ISO-certified scope that governs TDPB and our platform. The same standards apply across the board:

  • Mail is processed exactly according to the customer’s preferences: opened and scanned only when the customer has requested it
  • Partners follow strict privacy and security procedures
  • All scans are end-to-end encrypted and processed directly on our platform
  • Every Partner complies with our Data Processing Agreement and completes privacy training

Your Privacy, Protected

We are committed to protecting the rights and data of our users, in full compliance with the GDPR and other relevant privacy laws. You remain in control of your data and if you ever have a concern, our Privacy Officer is available via [email protected].
Trust is earned. We work every day to deserve it.