How long are scan credits valid?
Credits remain valid for up to 12 months, as long as your subscription is active.
Yes, as correspondence. If you've moved abroad and HMRC, a pension provider or a similar body still needs to reach you by post, a TDPB address gives them a stable place to send it. It doesn't establish or change your tax residence, which depends on your actual circumstances.
Yes, but only with authorization. You can authorize them online through your Correos account by entering the code from the collection notice and their ID number, and they receive a collection code by email. They can also go in person with the physical notice, their own ID, and a signed authorization letter from you.
That’s exactly what the Digital PO Box is for: consistent mail access, no matter how often you visit.
Yes. The two services solve different problems. If you need a US-based address for parcels or US banking and a European correspondence address for banks, insurers, and government bodies, using both is a sensible setup. See active locations to explore TDPB coverage.
TDPB selects and manages every Partner directly rather than recruiting independent operators through a marketplace. That model trades raw scale for consistent quality and addresses that hold up with banks and government bodies. The network currently covers Spain, Germany, Switzerland, Portugal, France, the UK, Belgium, and Dubai (as of May 2026), with further expansion planned into Europe and beyond. See active locations for current coverage.
In most cases, yes. TDPB addresses are real street addresses accepted by most banks, insurers, and government bodies for correspondence. Always verify the specific requirements of the institution you are dealing to be 100% sure. For details on day-to-day usage, see Using your address.
The service is for regular mail, not for receiving or processing parcels. TDPB is a digital mail service focused on letters and documents.
If a package is delivered to your address by mistake or unexpectedly, it’s up to you whether you accept it or not. Should you choose to accept it, you can either forward it to the customer or let them pick it up in person if they’re nearby.
It depends on the specific location. Some Anytime Mailbox addresses are classified as commercial mail-handling points in address-verification databases, which can trigger flags or rejections during automated bank checks. Always verify with your specific bank before committing to any address service. For guidance on choosing a correspondence address, see how it works.
You decide: forward it, or securely destroy it, all organized via your dashboard.
Pick one fixed correspondence address and use it everywhere: invoices, website, bank, authorities. Your post arrives at that address no matter which country you're in, and you read it through your online account. It means you never have to update your details just because you changed location.