Can I use both TDPB and Anytime Mailbox at the same time?

Yes. The two services solve different problems. If you need a US-based address for parcels or US banking and a European correspondence address for banks, insurers, and government bodies, using both is a sensible setup. See active locations to explore TDPB coverage.

More frequently asked questions

A few common questions we often hear

  • No. The UAE does not have a residential mail delivery system. All physical mail must be directed to a PO Box or an alternative address service. This is different from most European and North American countries where letters are delivered to your home.

  • All payments are processed automatically via Stripe. Once your payment method is set up, you don’t have to do anything manually.

  • Yes. Your Digital PO Box isn’t tied to your location. You can live or work anywhere, and your post will be scanned and uploaded for you to access online. You can choose to use one fixed address, or set up multiple Digital PO Boxes in different countries as you travel through them.

  • Many customers do.

    Our addresses are real, Partner-operated locations and not mass-used virtual office hubs. They are designed to function as stable correspondence addresses, which is often what banks require for communication purposes.

    That said, acceptance is always decided by the bank itself and depends on internal policies, the country and your specific situation. We cannot guarantee acceptance, but our model is intentionally designed to avoid common red flags associated with virtual office addresses.

  • Yes. All your locations are linked to your personal PO Box number. Post from any location will appear in your app, all in one place.

  • Most banks give a window (often 14 to 60 days depending on the bank) to provide an alternative address before taking action on the account. Setting up a TDPB address quickly and updating the account record with the new correspondence address is often the step the bank is asking for, though whether it clears the flag is the bank's decision.

    Get your Digital PO Box quickly to resolve the flag.

  • Yes. All your locations are linked to a single PO Box number, and all incoming post is routed to the same app. You can add or remove locations anytime.

  • All invoices are automatically sent to you by email after each payment.
    Please check your inbox (and spam folder) for a message from Stripe or The Digital PO Box.

    Can’t find it? Let us know, we’ll resend it to you right away.

  • Yes, services like The Digital PO Box provide correspondence addresses that can be used for communication with the Agencia Tributaria and other Spanish authorities. However, a virtual mailbox is not a legal domicile or fiscal residence. For NIE applications, you may need to show a residential address during the initial process, but ongoing correspondence can be directed to your TDPB address.

  • Prices on our website are shown excluding VAT.
    The correct VAT amount (if applicable) is added at checkout, based on your country and whether you're registering as a private individual or a business. You’ll always see the final amount before completing your payment.