Can I use this if I don’t have a PO Box yet?
Yes. We provide a dedicated postal address (based on a PO Box) with added location info, ready to use right away.
Not all, but most. The ones most often flagged are marketplace services that aggregate many customers at one commercial mail-handling facility. A directly-managed Partner location is classified differently, which is why it is treated as a correspondence address by most banks. Acceptance is still the individual bank's decision, so always verify the specific requirements of the institution you are dealing with to be 100% sure.
Read more: Will an Anytime Mailbox address get flagged by a European bank?.
No. It is a correspondence address for receiving post, not your morada fiscal or a residency registration, which need proof of where you actually live. For what a correspondence address is and is not for, read how to use your address.
No. We don’t offer refunds on annual subscriptions or purchased scan credits, but your service will remain active until the end of the paid period.
Yes, you do need scan credits.
Every envelope that arrives for you will be scanned, meaning the front of the envelope. This scan will be uploaded in your inbox so you know what arrived and what will be forwarded. To be able to do this, you need to have scan credits.In most cases, yes, and many customers do.
It’s a real Dubai PO Box with a building reference, suitable for financial and government communication.Acceptance is always decided by the bank itself and depends on internal policies and your specific situation. We cannot guarantee acceptance, but our model is intentionally designed to avoid common red flags associated with virtual office addresses.
No. You only need a smartphone and our app. No printer, scanner or laptop is required.
No problem. You have 14 days to request physical forwarding of any scanned item before it’s securely shredded.
Most communication has moved to email and apps. What remains in physical mail is the residue: regulatory notices, formal verifications, official documents. The volume is lower but each piece carries more weight. The address that receives this residue is therefore more consequential, not less.
See using your address for how a TDPB address fits day-to-day.
No. Both are tied to where you actually live, and a correspondence address can't provide proof of residence. You'll need your residential address for those.
You won’t have to figure things out on your own. As soon as you share your location, you’ll receive our Partner Guide with more detailed information. Your local Partner Manager will also get in touch personally to answer any questions and guide you through the next steps.
Once you’re an official Partner, you’ll get access to our full Partner Manual. This is your go-to resource for everything you need. It includes step-by-step instructions, video tutorials, best practices and a searchable Q&A.
And of course, if you ever get stuck or need help, your local Partner Manager is just one message away.