Is a Digital PO Box the same as a virtual address?

No. A virtual address is often a reference number or database entry with no physical location behind it. A Digital PO Box, as provided by The Digital PO Box, is a real street address at an actual staffed Partner location. Most banks and government agencies accept it because it is a genuine address, not a virtual one. Always verify the specific requirements of the institution you are dealing with.

More frequently asked questions

A few common questions we often hear

  • We automatically discard all addressed advertising materials — like flyers, magazines or brochures — as long as they’re clearly identifiable as such. These items are not scanned, so you won’t waste scan credits on unwanted post.

  • Most UAE banks accept the Dubai address, but always verify with your specific bank before switching, particularly for accounts subject to ongoing FATCA or CRS reporting.

  • No. Every new customer completes an identity verification before their Digital PO Box is activated. This helps us prevent misuse, impersonation, or fraudulent activity.

    Our verification process confirms that each Digital PO Box is linked to a real individual or business contact.
    We do this to protect our customers, our Partners, and the integrity of the TDPB network, because trust is the foundation of everything we do.

  • Yes. We offer addresses in multiple countries so you can use an address in both countries, using the same Digital PO Box number. All mail neatly arrives in one inbox. So that’s perfect if you split your time between homes or travel frequently.

  • Absolutely. You pick the city (or cities) that work best for you. You can even add or change locations later if your needs change.

  • You can end your partnership at any time, with a 3-month notice period. This gives us time to move customers to a new location without disruption.

  • VAT is calculated automatically at checkout based on your location and tax status.
    If you're a business customer in the EU, you can enter a valid VAT number to apply reverse charge.
    If no VAT number is provided (or it's invalid) VAT will be added to your payment.

  • Three in this comparison. We cover eight European countries plus Dubai under a single account and TDPB number, as of August 2026. Clevver lists 40 business-address locations across 15-plus countries. BPM-Lux covers ten countries, three of them outside Europe. Everyone else is a single-country provider, and several are a single address.

  • No. Most customers sign up online and never visit their location, and many hold an address in a country they do not live in. It is not proof of residency, though, and permitted use varies by country.

  • Never — unless legally required to do so. We don’t sell, analyze or share your data with anyone. Ever.