Is a Digital PO Box the same as a virtual address?

No. A virtual address is often a reference number or database entry with no physical location behind it. A Digital PO Box, as provided by The Digital PO Box, is a real street address at an actual staffed Partner location. Most banks and government agencies accept it because it is a genuine address, not a virtual one. Always verify the specific requirements of the institution you are dealing with.

More frequently asked questions

A few common questions we often hear

  • All partner locations are carefully screened before being approved. They follow strict privacy protocols and are contractually bound to handle all post securely and discreetly.

  • Each location is billed separately. You can add or remove locations at any time.

  • Yes, absolutely. Many couples share a single Digital PO Box. You can simply add the second name in the portal, so we know to expect mail for both recipients. All post is delivered to one shared inbox, and both of you can access it anytime.

  • It depends on usage. The TDPB base address from € 7,50/month on the yearly plan, or € 15/month on the monthly plan, with mail handling priced separately (€ 0,90 per scan, € 7,50/month unlimited, or [pricing_full_service]/month full service), is in a similar range to a small PO Box rental in many countries. The differences sit elsewhere: you don't have to visit anything in person, you get a real street address rather than a PO Box number, and most banks, insurers, and government bodies accept it as a correspondence address. Acceptance can vary, so always verify the specific requirements of the institution you are dealing to be 100% sure. See full pricing on our rates page.

  • Rare. Some postal services have offered free PO Boxes historically in areas without home delivery, but availability has shrunk over the years and the programs that remain are limited. Most countries charge an annual rental that varies by box size and location. Community programs and short-term poste-restante arrangements exist in specific cases, but none is reliable as a long-term correspondence solution. For details on the options in your country, check directly with the national postal service. For a reliable paid alternative, see our rates.

  • You decide how your post is handled. Letters can be forwarded to any address in the world, whether scanned or left unopened. You’re in full control of what happens to each item, all from your online dashboard.

  • Yes. You’ll get a push notification as soon as a new scan is ready. No more guessing or checking the mailbox.

  • Yes. There is no rule against your parents' home being one of several addresses associated with you. The shift is making the TDPB address the primary one for institutional correspondence, so the volume and the responsibility no longer sit with your parents.

    Using your TDPB address covers how a TDPB address fits alongside other correspondence points.

  • Not yet. TDPB currently covers European countries and Dubai. If you are interested in TDPB expanding to your city, see active locations where you can register your interest and be informed when TDPB becomes available there.

  • TDPB isn't strictly a virtual mailbox. It's a real correspondence address at a Partner location, with mail handling as a separate, optional layer. That structural difference shows up in pricing too. Some virtual mailbox services charge all-in subscriptions which can get expensive. TDPB charges a flat address fee (from € 7,50/month on the yearly plan, or € 15/month on the monthly plan) with scan credits on top, so you only pay for what you use.

    Light users typically pay only the base fee in most months. Active mail users can add unlimited scanning (€ 7,50/month per address) or full service ([pricing_full_service]/month per address). Always verify current rates on each provider's site before committing. See the full breakdown on our rates page.