How and when do I get paid?

You’ll receive a monthly payment based on the number of active customers using your address, plus a bonus for each scan you process. Payment details are explained and agreed upon during onboarding.

More frequently asked questions

A few common questions we often hear

  • No problem. You can have any item forwarded to your preferred location, even internationally.

  • Yes. The two services solve different problems. If you need a US-based address for parcels or US banking and a European correspondence address for banks, insurers, and government bodies, using both is a sensible setup. See active locations to explore TDPB coverage.

  • That decision belongs to the bank, and no provider can guarantee it. Institutions tend to be wary of shared mail centres and virtual offices, and many require documentary proof that you live somewhere before they will treat an address as a residence. Our model is designed to avoid the patterns most commonly flagged, but acceptance always depends on the institution’s policies, the country and your circumstances.

  • No, that’s not required. TDPB handles the overall marketing to attract customers across the regions where we’re active. But if you’d like to grow your income faster, there’s a lot you can do locally.

    We’ll give you everything you need: a free window sticker, counter display materials, and your own Partner Page on our website where you can add photos and introduce your location in your own words.

    Locations that take this seriously and promote themselves well tend to attract more customers. So while we bring in the traffic, you can help turn it into real results.

  • If nobody is available to sign for a registered letter, Correos leaves an "aviso" (notice) and holds it at the local post office for a limited time. If uncollected, it is returned to sender. With a digital address service, your local partner receives and signs for registered mail on your behalf, so nothing gets returned.

  • In most cases, yes, and many customers do.
    It’s a real Dubai PO Box with a building reference, suitable for financial and government communication.

    Acceptance is always decided by the bank itself and depends on internal policies and your specific situation. We cannot guarantee acceptance, but our model is intentionally designed to avoid common red flags associated with virtual office addresses.

  • In most cases, yes. TDPB addresses are real street addresses accepted by most banks, insurers, and government bodies for correspondence. Always verify the specific requirements of the institution you are dealing to be 100% sure. For details on day-to-day usage, see Using your address.

  • Rare. Some postal services have offered free PO Boxes historically in areas without home delivery, but availability has shrunk over the years and the programs that remain are limited. Most countries charge an annual rental that varies by box size and location. Community programs and short-term poste-restante arrangements exist in specific cases, but none is reliable as a long-term correspondence solution. For details on the options in your country, check directly with the national postal service. For a reliable paid alternative, see our rates.

  • You can pay monthly (€ 15 per location) or choose the yearly plan (€ 90 per location) which saves you 50%. Both the monthly and yearly plan are billed in advance, at the moment of purchase.

    As for scanning and forwarding costs, you can either choose the Unlimited, which is billed monthly, or you can buy scan credits whenever you need them. These are billed at the time of purchase.

  • Yes. All data and scanned documents are stored encrypted, and we don’t sell, analyze or share your information. Our systems and processes are aligned with strict international security standards (ISO 27001 / 27701).