I don’t get much post. Is this still useful?
Definitely. Most customers use TDPB to have an address, not to receive daily letters. It’s about being officially reachable when it matters.
Yes, services like The Digital PO Box provide correspondence addresses that can be used for communication with the Agencia Tributaria and other Spanish authorities. However, a virtual mailbox is not a legal domicile or fiscal residence. For NIE applications, you may need to show a residential address during the initial process, but ongoing correspondence can be directed to your TDPB address.
We hold it securely. As soon as you add scan credits, your mail will be scanned and made visible in your app.
The service is for regular mail, not for receiving or processing parcels. TDPB is a digital mail service focused on letters and documents.
If a package is delivered to your address by mistake or unexpectedly, it’s up to you whether you accept it or not. Should you choose to accept it, you can either forward it to the customer or let them pick it up in person if they’re nearby.
With traditional options like neighbours or Correos hold, you may not know until you physically check. With a digital address service like TDPB, you receive a notification when mail arrives and can view scanned contents through your online portal, typically within one to two business days.
No. The padrón requires proof that you actually live at the address, which a correspondence address can't provide. You'll need your genuine residential address for that.
A mail service prices the product around mail handling, with the address treated as a feature. An address service prices the product around the address itself: a base address fee with optional mail handling on top. The conceptual difference matters when your mail volume is low; the cost difference matters when it is high.
See how TDPB works for the address-first model in practice.
No. Purchased scan credits cannot be refunded or exchanged, but they remain usable as long as your account is active.
No. The UAE does not have a residential mail delivery system. All physical mail must be directed to a PO Box or an alternative address service. This is different from most European and North American countries where letters are delivered to your home.
Yes, that’s exactly what it is. You get a real street address where your mail is received, scanned, and uploaded to your secure online portal. It’s a remote mailbox you can access from anywhere in the world.
Only you. Once your post is scanned, it’s uploaded in encrypted form and only accessible via your secure customer portal.
While local partners handle the physical mail before scanning, they are contractually bound to follow strict privacy rules, including not reading or inspecting the contents.
TDPB staff and system administrators do not have access to scanned documents or account content.