What happens to my physical mail after it’s scanned?
You decide. You can have it securely stored, forwarded to any address, or destroyed, all via your online dashboard.
You choose your preferred mail handling when you sign up — and we take care of the rest.
You can decide to:- Have the contents opened and scanned, with the option to forward or destroy the originals
- Receive a scan of the envelope only, and have the items forwarded unopened
Your setting applies to all incoming post, and you can change it at any time in your portal.
On this page you can read more about our mail processing options.
Absolutely. You can start in one country (like Spain or Dubai) and add others later, all under one Digital PO Box number.
Policies vary. TDPB continues to process your mail until your subscription ends. After that, mail is no longer scanned or forwarded, but any incoming post is returned to sender for at least one month. With marketplace services like Anytime Mailbox, it depends on the individual location operator. Always check the cancellation and mail handling policy before signing up.
It depends on the country and authority, but often no.
Vehicle registration frequently requires a residential address or proof of local residence. In many cases, a correspondence address is not sufficient.
We strongly recommend checking the specific requirements of the relevant authority before attempting to use any non-residential address for vehicle registration.
If you’ve chosen the “scan & forward” option, we’ll store your post and send it to you at the agreed frequency. If you prefer to receive originals occasionally, we recommend choosing this option from the start.
With the “scan & destroy” option, items are safely shredded after a 2-week buffer and cannot be forwarded afterwards.
VAT is calculated automatically at checkout based on your location and tax status.
If you're a business customer in the EU, you can enter a valid VAT number to apply reverse charge.
If no VAT number is provided (or it's invalid) VAT will be added to your payment.Not necessarily. The DSA requires you to publish a contact address, not to actively receive mail there. Most digital traders receive little to no physical post. The value of the address is having a stable, verifiable point of contact for platform registrations, invoices, and compliance. If something does arrive, it is scanned and available in your online portal.
In most cases, yes, and many customers do.
It’s a real Dubai PO Box with a building reference, suitable for financial and government communication.Acceptance is always decided by the bank itself and depends on internal policies and your specific situation. We cannot guarantee acceptance, but our model is intentionally designed to avoid common red flags associated with virtual office addresses.
Many customers do.
Our addresses are real, Partner-operated locations and not mass-used virtual office hubs. They are designed to function as stable correspondence addresses, which is often what banks require for communication purposes.
That said, acceptance is always decided by the bank itself and depends on internal policies, the country and your specific situation. We cannot guarantee acceptance, but our model is intentionally designed to avoid common red flags associated with virtual office addresses.
That’s fine. Many of our users only get a few letters per year, but still need a reliable, fixed address. If you expect very little mail, it's best to choose scan credits instead of the Unlimited plan, as that will be the most economical option for you.